The other day we reported briefly about the new Netflix layout. Even though we reported that the layout was somewhat usable, it is not accessible. Today, an Email was sent to various Netflix staff and employees of consultants and partners. Below is the Email that was sent today.
Hi this is Robert Kingett from the Accessible Netflix Project. We’d like to inform you that the new layout Netflix adopted on desktops is not completely accessible to people who use a screen reader. Many people have written to us and have illustrated the problems they had using the new layout on desktops and mobile web.
The screen reader’s focus does not stick due to the nature of the thumbnails. The previous version of the website was much more accessible, according to many users of different screen readers.
JAWS users report the site is not usable at all since the layout change.
We’d love to put you in touch with web accessibility experts for consultation. We, too, would love to assist in making the site more accessible for your blind customers.
If you’d like to talk via phone about this, my number is 850-764-2161.
we have received a reply from someone who appears to work in a lower division of Netflix or a partner. The signature of the reply does not have details. The below is the reply we have received from someone with the domain @pulsecom.com.au.