Team member introduction: Dawn Jones

Dawn has officially joined our team because she’s very passionate about equal media rights and overall inclusion. Though she is hard of hearing her passion for advocacy spans across the spectrum! How could we say no to such an enthusiastic soul?

Here’s her message that she wanted to share with you all.

My name is Dawn. I am hard of hearing so I rely on subtitles to access video on demand services or any other form of audiovisual entertainment. I think it is important that no part of society is left out and so I am supporting this campaign to encourage video on demand services to improve their accessibility for all. If Netflix can provide subtitles, why can’t they also invest in audio description? Aside from it being the right thing to do, investing time and money to ensure a service is accessible makes business sense. Doing so allows greater reach for your services, and adds business value in the form of extra data and information about the video content that can be used by the business in creative ways to provide a richer experience for all customers.

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