FYI, on the ACB teleconference regarding audio description on July 24, our project was congratulated by both the ACB and the AFB. That brought us a few more subscribers but we need more feedback.
Even though the feedback we have received has been helpful, we do need more. Remember, there are many different ways that users can leave us comments and or feedback about Netflix accessibility
There’s actually a lot of different ways that you can help us with this project.
2. Leave us a voicemail or fax at 253-780-9696
3. Fill out our Netflix accessibility feedback form (NOTE: your responses will be kept for future use.)
4. Send an email to us. You may attach audio files as well
If you have or had Netflix in the past.
Write about the accessibility frustrations that you’ve had on any device, android, apple TV, IPhone, desktop, laptop, Ipad, and tablet, windows phone, or IPhone and detail what doesn’t work. Name anything that doesn’t work with adaptive technology and also cite any website issues such as missing labels, alt text, etc. detail frustrations and also detail how your life would improve if Netflix had these accessible services, including audio description of streamed movies.
If audio description is a big thing for you make sure you put that in there and why you want to see audio description on streaming movies and TV shows and how your life would improve if Netflix had audio description streamed. Detail why and send it to firstname.lastname@example.org and CC Bob Hachey email@example.com or send it to Bob Hachey firstname.lastname@example.org and CC email@example.com please provide a way for us to contact you, either via email or phone. No social networks please. Thank you.
If you don’t have Netflix, or had it and canceled.
Say why you no longer have the service, be very detailed and direct about the reason that you don’t have the service. If it’s an accessible feature that you need but they don’t have, such as audio description, make sure you illustrate your frustration at this lack of accessibility tool. If you left because many things were not accessible. Detail why and send it to firstname.lastname@example.org and CC Bob Hachey email@example.com or send it to Bob Hachey firstname.lastname@example.org and CC email@example.com please provide a way for us to contact you, either via email or phone. No social networks please. Thank you