Here are a lot of rumors floating around that Netflix doesn’t offer described DVDs. They do offer them but you’d never know they were described because they don’t even list the audio tracks, or the subtitle information on the website.
By the way, Netflix has no accessibility information on its website up front. You’ll have to turn to Google to dig deep into the blog posts in order to get information.
Netflix carries these DVDs which users can rent. As noted above, if you’re just looking on the Netflix website, you’d never know which DVDs have audio description because there’s no information like that on the website and in the catalog when searching for a movie.
Instead, you’ll have to go to http://www.acb.org/adp/dvds.html and find the title there then go back to Netflix and select the titles.
As an alternative, if you don’t want to place online orders you can call them or have them call you.
Phone Number. 888-638-3549 or 1-866-579-7172
Talk to a Human. Press zero at each prompt.
You can also chat with them online. https://contactus.netflix.com/help
Hit start live chat link.
You can also have them call you back.
You can go back to what you were doing, and avoid the waiting on hold on the phone. We’ll do the waiting for you.
1: Enter Your Number
Two: They Call in Minutes
Get back to what you’re doing Netflix will call you back soon.
Three: That’s It! Try and See!