Recently I tried contacting Netflix in regard for audio description. Needless to say that getting an email address was complete guesswork. I had to guess what the email format was and then try some random name’s that I found on a website, because, quite frankly, the operator said she couldn’t give them out when I called their corporate office
When I finally got an email address, I emailed. I’m not going to post it here because I don’t want to give away private information but I asked about Netflix having audio description.
In short, they can’t do audio description because not all platforms and devices would even support it and when I tried to reply with some folks from the RNIB they even told her, Elizabeth, how they have audio description on the web.
She didn’t reply, even after a few more emails.